Help & Support

STC Zoone

Website: www.stczoone.com

Welcome to the STC Zoone Help & Support Center. We are here to assist you with any questions or issues related to using our platform, subscriptions, payments, or content access.

Getting Started

If you are new to STC Zoone, you can start by creating an account using your email address or mobile number. Once registered, choose a suitable subscription plan or pay-per-view option to enjoy our content.

Account & Login Issues

If you are facing problems such as login failure, forgotten password, or account access issues, please use the “Forgot Password” option on the login page. If the issue persists, contact our support team for assistance.

Subscription & Payment Support

For questions related to subscriptions, billing, failed payments, or plan validity:

Ensure your internet connection is stable during payment

Confirm that the payment has not already been deducted

Check your registered email for payment confirmation

For unresolved issues, please contact us with your registered email or mobile number.

Streaming & Technical Issues

If you experience buffering, playback errors, or poor video quality:

Check your internet speed and connection stability

Refresh the page or restart the application

Ensure your device and browser/app are updated

STC Zoone is optimized for most modern browsers and smart devices.

Content Queries

If you are unable to find specific content, face content availability issues, or wish to report inappropriate material, you may reach out to our support team. We value user feedback and continuously work to improve our content library.

For Film Producers & Content Owners

If you are a producer or content owner interested in showcasing your films on STC Zoone, please contact us through the details below. Our team will guide you through the content submission and agreement process.

Privacy & Security

For queries related to privacy, data usage, or account security, please refer to our Privacy Policy. You may also contact us directly for any privacy-related concerns.

Contact Us

If you need further assistance, please get in touch with us through the following channels:

STC Creations (STC Zoone)

121-A, Shopping Complex, Bakshi Nagar,

Jammu, Jammu and Kashmir – 180001

Phone: 94919-13107

Email: info@stczoone.com

Contact Person: Neelam Kumar Phull

Support Hours

Our support team is available Monday to Saturday, 10:00 AM to 6:00 PM (IST), excluding public holidays.

Feedback & Suggestions

We welcome your feedback and suggestions to help us serve you better. Please email us with your ideas or concerns, and our team will review them promptly.