Data Deletion Request Policy

STC Zoone

Website: www.stczoone.com

At STC Zoone, we respect your right to control your personal data. This Data Deletion Request Policy explains how users can request deletion of their personal information collected and stored by us.

1. Right to Request Data Deletion

Users have the right to request deletion of their personal data, including account information, subject to applicable laws, regulatory requirements, and contractual obligations.

2. What Data Can Be Deleted

Upon a valid request, we may delete the following data:

User profile information (name, email, mobile number)

Account login details

Viewing history and preferences

Associated personal identifiers

Certain information may be retained where required by law, payment regulations, tax compliance, fraud prevention, or dispute resolution.

3. How to Submit a Data Deletion Request

To request deletion of your data, please send an email from your registered email address with the subject line “Data Deletion Request – STC Zoone” to:

📧 info@stczoone.com

Your request must include:

Registered email address or mobile number

Reason for deletion (optional)

4. Verification Process

For security purposes, we may verify your identity before processing the request. Failure to complete verification may result in delay or rejection of the request.

5. Processing Time

Valid data deletion requests will be processed within 15–30 working days from the date of verification. You will receive a confirmation once the deletion is completed.

6. Effect of Data Deletion

Once your data is deleted:

Your STC Zoone account will be permanently deactivated

You will lose access to all subscriptions and purchased content

Deleted data cannot be recovered

No refunds will be issued for any unused subscription period or purchased content after data deletion.

7. Exceptions to Deletion

STC Zoone reserves the right to retain certain data if required:

To comply with legal or regulatory obligations

For accounting, taxation, or audit purposes

To resolve disputes or enforce agreements

Such retained data will be securely stored and not used for any other purpose.

8. Policy Updates

This policy may be updated from time to time. Continued use of the Platform constitutes acceptance of the revised policy.

9. Contact Information

For any questions related to data deletion or privacy, please contact:

STC Creations (STC Zoone)

121-A, Shopping Complex, Bakshi Nagar,

Jammu, Jammu and Kashmir – 180001

Phone: 94919-13107

Email: info@stczoone.com

Contact Person: Neelam Kumar Phull